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PRIVACY

At Beecycle ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website (beecycle.co.uk) or interact with us, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Important Information and Who We Are

  • Data Controller: Beecycle is the controller and responsible for your personal data.

  • Contact Details: If you have any questions about this privacy policy or wish to exercise your legal rights, please contact us via our website or at our registered business location.

 

2. The Data We Collect About You

Personal data means any information that can identify a living individual. We may collect, use, store, and transfer different kinds of personal data, which we have grouped as follows:

  • Identity Data: Includes first name, last name, username, or similar identifier.

  • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Includes bank account and payment card details (processed securely via our payment service providers).

  • Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

  • Usage Data: Includes information about how you use our website, products, and services.

  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

 

3. How Is Your Personal Data Collected?

 

We use different methods to collect data from and about you, including:

  • Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

    • Purchase our products or services;

    • Create an account on our website;

    • Subscribe to our service or publications;

    • Request marketing to be sent to you; or

    • Enter a competition, promotion, or survey; or give us feedback.

  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and other similar technologies.

  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as analytics providers or payment service providers.

 

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.

  • Legitimate Interest: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Legal Obligation: Where we need to comply with a legal obligation.

 

Purposes for which we will use your personal data:

  • To register you as a new customer;

  • To process and deliver your order (including managing payments, fees, and charges, and collecting money owed);

  • To manage our relationship with you (including notifying you about changes to our terms or privacy policy);

  • To enable you to partake in a prize draw, competition, or complete a survey;

  • To administer and protect our business and website (including troubleshooting, data analysis, testing, system maintenance, support, and hosting of data);

  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you;

  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

 

5. Disclosures of Your Personal Data

We may share your personal data with trusted third parties for the purposes set out above, including:

  • Service providers who provide IT and system administration services.

  • Professional advisers including lawyers, bankers, auditors, and insurers.

  • HM Revenue & Customs, regulators, and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.

  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

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6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

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7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and applicable legal requirements.

 

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Right to withdraw consent at any time (where we rely on consent to process your personal data).

If you wish to exercise any of these rights, please contact us.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

 

9. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

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